Adtran expands Mosaic One subscriber solutions with Intellifi® for next-generation in-home Wi-Fi
News summary:
- CSPs need a tool that enables them to manage and monetize residential Wi-Fi networks
- Intellifi® gives CSPs comprehensive control of the in-home Wi-Fi experience and unlocks new revenue opportunities
- New cloud-based system also boosts customer satisfaction and builds subscriber loyalty
Adtran today expanded its Mosaic One subscriber solutions with the launch of Intellifi®. This cloud-managed Wi-Fi solution designed specifically for communication service providers (CSPs) equips them with the tools to effectively monitor, manage and monetize residential Wi-Fi networks. Until now, it was challenging for CSPs to scale to the full potential offered by residential Wi-Fi. Intellifi® resolves this problem and effectively enables CSPs to provide customers with an effortless, always-on in-home mesh Wi-Fi experience while at the same time lowering opex costs and creating new revenue opportunities.
![](https://www.adtran.com/-/media/adtran/newsroom/press-releases/2023/230821-intellifi-launch-product-image.jpg?rev=-1)
Our Intellifi® solution is a significant milestone for CSPs and completely redefines in-home Wi-Fi.
Intellifi® is composed of several key building blocks. Intellifi® MeshView is a cloud-hosted portal that enables CSPs to manage and optimize in-home Wi-Fi experiences. From self-identifying issues to remotely resolving them, Intellifi® MeshView empowers frontline customer support representatives and technical support staff. The Intellifi® mobile app is an intuitive end-user tool that enables subscriber self-installs and offers enhanced controls for personalized in-home Wi-Fi. These include access to detailed network status, parental controls and device management, all in an easy-to-use and intuitive format that helps build a loyal subscriber base. The final element is Adtran’s multigigabit service delivery gateways (SDGs) and mesh satellites. Collectively, these components deliver a seamless, secure and hassle-free in-home Wi-Fi service.
With a focus on simplicity and efficiency, Intellifi® can be deployed within a CSP’s network in less than a day and decreases subscriber install times to a matter of minutes. The highly reliable system offers uninterrupted connectivity even during cloud management outages. With Triband mesh satellites, Intellifi® delivers true Gigabit throughput across the home, 50% higher capacity mesh backhaul and four times lower latency for enhanced gaming performance. Intellifi® also reduces costs by up to $1,000 per truck roll through its virtual field technician feature, and its overall TCO is up to 20% lower over five years compared to other vendors. What’s more, Adtran’s pricing model with a single bill for all SaaS services provides customers with complete transparency and peace of mind.
“We’ve been testing Adtran’s Intellifi® solution for several months and there can be no question that it’s going to have an enormous impact on our business. For a long time, we’ve been unable to take full advantage of the opportunities presented by in-home Wi-Fi. But Intellifi® fixes that for us,” commented Will Fogle, VP of Pierce Telecom. “It solves three key problems. Firstly, it provides our customers with an easy way to manage their mesh Wi-Fi networks. Secondly, it gives us a way to quickly troubleshoot and remotely remedy issues that arise. Thirdly, it opens the door to new revenue opportunities. Until now, it was hard to monetize residential Wi-Fi. Not anymore.”
Related resources
![](https://www.adtran.com/-/media/adtran/homepage/row-4-ctas/adtran-contact-us-module-v-1.jpg?rev=-1)